Frequently Asked Questions
Shipping Information
Orders within Ireland will be sent via An Post Registered Post.
All orders from outside of Ireland will be sent via An Post Registered Post. If you are ordering from outside of Ireland, your order may be subject to customs or import duties once it arrives in the destination country. As these charges vary from country to country, we are unable to advise on these charges and would recommend that you contact your local customs office for more information.
Refunds & Exchanges
If you are not completely satisfied with your purchase, you can send it back for a refund or store credit within 14 days of receipt, and 30 days for an exchange.
Customers are responsible for the cost of return shipping, unless the item is faulty.
In case of refunds, once your returned item is received the purchase amount will be refunded to the original payment method. Please allow 5-7 days for your return to be processed.
Ring Sizing
It is always best to have your finger professionally measured by a jeweller if possible. Bear in mind that the fanny claddagh is very chunky (approx. 3cm long) and so it will fit tighter than a thinner band.
If you can’t get your finger measured professionally, follow these directions for an approximate result:
Cut a strip of paper no wider than 1 cm.
Wrap it around the base of your finger.
Use a pen to mark the point on the paper where it overlaps, forming a complete circle.
With a ruler, measure the length (in mm) from the starting end of the paper to the pen mark.
Use the list below to determine your UK ring size.
Here are some tips to make your ring size measurement more accurate:
After measuring the paper, ensure you can easily slide it off over your knuckle without enlarging the circle.
Don't measure cold fingers. This is when fingers are their smallest.
For the most accurate reading, measure the finger at the end of the day when the finger is the largest.
G – 45.5mm
H – 46.7mm
I – 48mm
J – 48.7mm
K – 49.9mm
L – 51.2mm
M – 52.5mm
N – 53.8mm
O – 55mm
P – 56.3mm
Q – 57.6mm
R – 58.9mm
S – 60.1mm
T – 61.4mm
U – 62.7mm
V – 64mm
W – 65.2mm
X – 66.5mm
Y - 67.8mm
Z - 68.5mm
Jewellery Care
It is best to avoid putting lotions, perfume or hand sanitiser on silver jewellery, and to remove your jewellery when bathing or sleeping. You can clean your jewellery with a soft brush and washing up liquid, and use a silver polishing cloth if it becomes dull over time. It is normal for silver to tarnish or become darker over time, and it can be easily cleaned.